• I understand that I must email a clear scan or photograph of the original document(s).
• I understand I must email a clear copy of the completed translation request form (if service selected).
• I understand international shipping is an additional cost.
• I understand that I must submit original documents to be apostilled.
•I understand that orders may not be cancelled one (1) hour after final document submission, and that documents will not be released without full payment.
• I understand that an Apostille/Authentications does not guarantee the requesting country will accept the document(s). I will verify my document(s) and formatting are acceptable with the requesting country.
• I understand if my document(s) were improperly notarized by an outside agency and results in rejection, a $125 fee will be assessed prior to resubmission.
• Shipping Disclosure: we utilize shipping carriers to facilitate apostille processing. We are not responsible for packages lost/damaged/undelivered during shipping.
• COVID-19 Protocols: Front Door Service Customers. We are offering a contactless service. Please leave your documents in a sealed envelope in a designated area. Our Agent will collect your documents from the designated area at the specified date and time. Text/email notifications will be sent upon pickup and delivery of documents. If you require notarization, please wear a mask,and always remain 6 feet from the notary/courier. Please have your own pen.
• All times provided are estimates and are not guaranteed. Review the home page for current processing times. Please plan accordingly.
By signing below, I hereby acknowledge that I have read and completed the above form based on the information I have available, and I have read and fully understand the above service agreement.
